Meet us
About Us
Mission Statement
Our mission is to empower travel businesses with innovative, efficient, and user-friendly solutions that enable them to take full control of their operations, connect directly with customers, and achieve sustainable growth. We are dedicated to streamlining processes, enhancing customer experiences, and driving measurable success, all while helping businesses thrive in an ever-evolving travel industry. At our core, we believe in simplifying complexity, fostering creativity, and building tools that inspire confidence and innovation.” Roland, CEO & Founder
Building your Team
Build your team around the system. Toureo is at the start of all processes, your Agents are here to help clients and solve the unexpected. Toureo is here to do the repetitive tasks, so you don't!
Interesting Roles
Thanks to Toureo automations, your Agents have more interesting roles. This will improve the staff retention of your organisation
Economic Outcomes
We estimate that you will need only 30% of the staff needed at the same Turn-over. You can grow without growing your team
How We Work: Commitment and Trust
Measurable Results
We believe that every partnership should deliver tangible, trackable outcomes. Our approach ensures that results are measurable at every stage of the process.
KPIs (Key Performance Indicators):
- Aligning our work with the critical success factors of each project.
- Measuring service efficiency alongside operational performance.
SLAs (Service Level Agreements):
- Defining minimum and maximum performance levels.
- Establishing clear agreements on planning, success rates, and documentation requirements before we start.
Process Monitoring
We provide tools and methods to keep you updated on your project’s progress:
- Project Management and Macroplanning: Tools like ProjectLibre and Microsoft Project for strategic oversight.
- Scrum Iteration Boards: Using platforms like Trello and Jira Agile to organise and track workflows.
- Task Tracking: Monitoring individual tasks and statuses with Redmine and Jira for transparency.
Continuous Integration
To ensure long-term success, we focus on improving quality, security, and scalability:
- Implementing version control systems for code management.
- Automating deployments with integrators.
- Conducting security audits and applying quality standards.
Launch Plans
We support your creation beyond its launch, helping it grow and thrive:
- BETA Testing: Controlled customer simulations to gather feedback and refine your product.
- SEO Expertise: Enhancing your online visibility with advanced organic positioning strategies.
- Advertising Campaigns: Designing targeted campaigns for maximum impact and cost efficiency.
- Social Media Growth: Structuring and optimising your presence on platforms like Facebook and Twitter for measurable results.
Why It Matters
Great ideas deserve the right execution and promotion. By focusing on measurable results, efficient processes, and effective launch strategies, we ensure your project doesn’t just exist—it thrives.
R
Revenue
C
Collaboration
S
Successfully Projects
Y
15 Year of experience