Your work flow with Toureo​

How Does Toureo Works?

Toureo is designed to streamline your travel business operations, providing a seamless experience from initial client inquiries to final travel documentation. Here’s how our platform works:

Client-Initiated Quotes

Clients can use the TourPlanner Portal to create detailed quotes independently. They have the flexibility to modify these quotes and proceed to payment when ready. Alternatively, your agents can monitor these client-generated quotes or create new ones through the TourAgent Portal.

TourPayments

Secure Payments

Clients access the secure TourClient Portal to review, pay for, and confirm their trips. While agents can assist, their involvement isn't mandatory. Toureo integrates with any payment gateway offering an API, including options like Stripe, Flywire, and Paynopain.

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Automated Bookings

Upon successful payment, bookings are confirmed, and operational tasks commence immediately. Agents can track progress through the TourAgent Portal, with operational automations initiated at this stage.

Client Information Collection

Toureo assesses additional information needed from clients and sends necessary reminders, ensuring the booking process is finalized automatically. This may include requests for flight details, room preferences, and contact information.

Supplier Coordination

After receiving payment and collecting essential client information, Toureo automatically initiates the booking process, eliminating manual input. It confirms all associated hotels and services following specific rules. Suppliers access a specialized portal to review and approve booking requests, download reports, and update prices online.

How Toureo Works

Access to Travel Documents

Clients can access all necessary travel documents, vouchers, hotel directions, and instructions through their secure TourClient Portal. These become available 60 days before departure, provided the final payment has been made, allowing clients to contact suppliers directly and navigate to their accommodations with ease. By automating and streamlining these processes, Toureo reduces manual workloads, enhances operational efficiency, and delivers a personalized, enjoyable travel planning experience for clients.

How Toureo Works: Step-by-Step

  1. Client Inquiry

    • Clients browse offerings and request quotes via the Client Portal.

  2. Quote Creation

    • Use the Tour Planner to design and customise travel packages.

  3. Proposal Delivery

    • Send professional quotes through integrated email tools.

  4. Secure Payment

    • Clients confirm bookings and make payments via the Client Portal.

  5. Booking Confirmation

    • Automate supplier bookings and confirm itineraries.

  6. Provider Coordination

    • Suppliers access the Supplier Portal to review and approve bookings.

  7. Customer Communication

    • Share itineraries, travel documents, and updates through the Client Portal.

  8. Process Monitoring

    • Track workflows, tasks, and project progress via dashboards.

  9. Feedback Collection

    • Gather customer reviews and insights post-trip.

  10. Reporting and Optimisation

    • Analyse KPIs and optimise future offerings through the Reporting Module.
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